Why Average Handle Time Is Important To Call Center Success (2024)

Young man working in a call centre, looking to camera

Offering the best service within the shortest time possible increases customer satisfaction and operational efficiency in call centers. No wonder companies are striving to reduce their Average handle time (AHT). A good AHT indicates a call center’s ability to resolve client concerns quickly: less time means more customer calls per day. On the other hand, … Read more

Jim Iannazzo Net Worth – How Rich Is Merrill Advisor In 2024?

Jim Iannazzo net worth

Jim Iannazzo is a famous personality of all time. Formerly he was a financial advisor. He was an advisor for Merrill Lynch. He came not the limelight following a scandalous event. In this tirade, he was clearly seen passing several racist comments on a teenage employee. Moreover, he was also seen tossing the served drink … Read more